Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. Can you share your SMB configuration on your Synology share? Some users have been facing trouble booting their Macs after successfully updating to macOS Big Sur. If you can share, I can ping AppleCare Enterprise about it. The instructions in this article apply to macOS 10.13.3 and earlier. Click to enable/disable essential site cookies. Start a packet capture, replacing BSDName with the interface you are using (en0, en1 etc) When you say your removed NTFS owner permissions, do you mean that you changed all users to only have “Modify” permissions instead of “Full Control”? How To Fix The macOS Catalina NAS Connection Failure. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. @richard.glaser Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. # owner: root I have the same problem on my EMC fileserver. I couldn’t figure out why this were the case, and I thought it were an issue of the SMB config on the clients. Go back into it, the second save session will not be saved and in fact shows as the original. Change Maximum SMB protocol to SMB3. https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Update – it did not resolve the issue fully. In macOS 10.13.4 and later, packet signing is off by default. If your Mac is using macOS Mojave, High Sierra, Sierra, El Capitan, or Yosemite, use SMB 2 or SMB 3 to connect to the server, such as by choosing … disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted)…fairly easy solve although it takes away functionality somewhat from the users that like the column preview. Capture a packet trace using Terminal on your Mac Companies that use macOS file sharing had to resort to rolling back their OS or using AFP. It was the same on all previous versions. Nor can you do anything to any folder directly above this file (e.g. This is how I solved the SMB file sharing problem on my Mac running Sierra. I am working with AppleCare Enterprise to get the Bug Reporter # and will post back. Most of them say “switch to AFP and the problem goes away.” That’s nice but I specifically use SMB because I have a share that’s accessed by Linux, Mac, and Windows - and so SMB is the right solution to keep file naming consistent. I am considering this, in order to alleviate all the ACL issues ppl have reported in various threads I have researched. I am able to reproduce this bug on MacOSX 10.13 High Sierra on a Synology DSM416 running DSM 6.1.4-15217. Open up a terminal and enter this command. And it is rumored that macOS High Sierra might fix the issue . https://openradar.appspot.com/radar?id=6119440361979904. Until you unmount the share, reboot your macOS device, or leave the network, the share will remain available. It can help solve lots of macOS Big Sur issues by boosting your Mac’s capabilities. I don't think this is just a windows problem. We run on an smb server and have tried ntfs servers as well and same issue. Thanks for the feedback. Mac Fails to Boot and Login Problems. That's all there is to connecting to an SMB share, from macOS, on your network. What about a 3rd party Finder alternative, such as Pathfinder? Between those two versions Apple configured bonjour, when using it via the finder to access shares, to prioritize or utilize SMB protocl when accessing shares. Then if I go into the file and modify it, save it. Sometimes, you cannot select the user because the user is grayed out. I’d like some more info as well, if this has fixed the problem for you. Thanks. Also, have issues using adobe illustrator, saving a file. • Apply permissions to groups with Read Only or Modify access I have submitted a support ticket with Synology yesterday and am still waiting to hear back. It only resolved the problem in one directory somehow…. And … In macOS High Sierra 10.13 and later, the default settings for browsing network folders such as Server Message Block (SMB) shares are ideal for most organizations and users. Windows has been doing this for a while as well. Here's what that looks like in … I ended just connecting my Mac High Sierra 10.13.6 desktop to Windows Server 2012 R2 file shares via CIFS instead of SMB. Id say this is a bug. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. In our guide, we are going to use the screenshots from our Synology NAS. echo “notify_off=yes” >> /etc/nsmb.conf. Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances. Both workarounds force OS X to use SMB1 as a network protocol instead of the default SMB2 used by OS X 10.9 (Mavericks). ForkLift seems to have no problem renaming folders on smb servers, but might be expensive if you have to get it for all of your end users until Apple sorts this out. I have tried to mount the repo using the mount command using the noexec flag, bypassing the finder, and permissions are still wrong: The user:execute bit is still set. My 5cents do not install past 10.11 as the password reset app that allows reset ACL’s is gone and external drives change “ignore privileges” after 12hours. Control-C, And to disable SMB debug logging, issue the following terminal command: I’m still having this issue on 10.14.6 with a 2012R2 server smb share. SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. I have previously set the server to ignore execute bit permissions, with a similar create mask. Like non-Adobe applications? Can you share details about your SMB file server configuration specifics and notable settings that you are using with your mac systems clients? Renaming files, Moving files, etc.. and are currently running on High Sierra. However – when changing the ACLs by running the following commands: setfacl -m owner@:full_set:fd:allow,group@:full_set:fd:allow,everyone@::fd:allow /mnt/MyShare I can see the shares in “Finder”, but, when I … We will post more details, after we have done some more in-depth testing. 192.168.0.61. macOS: Fixing SMB Windows File Sharing Not Working On Mac, https://miapple.me/wp-content/uploads/2016/09/Fixing-SMB-Windows-file-sharing-not-working_user-grayed-out.jpg, https://miapple.me/wp-content/uploads/2015/06/miApple.me-logo-2015_RGB-300x97.jpg, Installing Huawei E3372 On macOS 10.12 Sierra And macOS 10.13 High Sierra, macOS: How To Fix Grayed Out Folders Or Files On Mac. Was also having issues save as from Adobe. For some folders, I can rename them to my heart’s delight. Have you testing macOS High Sierra GM? Hi Richard. For SMB windows file sharing, you need to select a user for activation. Thanks for the reply, yes if you can following the folder operations creating folder A/B/C, etc) needs to be done in Finder as this is a primarily a Finder bug. Thanks for the information. This variable should not show up after you have disabled SMB signing on the OS X 10.11.5 client. For details see Apple’s support document. Adobe recommends saving files to a local disk vs network share. We will test too and post back to the blog with details. Really great stuff you have here. But you can make adjustments to optimize SMB browsing in enterprise environments. There are a few issues with Finder still but there are simple workarounds e.g. owner@:rwxp–aARWcCos:——I:allow You can see the SMB dialect negotiation in the Wireshark trace but I'm not quite sure how to find that in the Mac's console log. In Yosemite (macOS 10.10) and later, connecting in the Finder by select Go > Connect to Server and entering smb:// plus the IP address or full name of the server. To enable File Sharing in macOS or Mac OS X, open the ‘Sharing‘ pane of ‘System Preferences‘ and select the option for ‘File Sharing‘. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Open iCloud preferences to fix this problem.‘ The fix for this is the same as for SMB Windows file sharing. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Have observed through windows open file utility that when a user traverses into a directory the directory is considered locked but when they back out it indeed unlocks right away. You cannot activate SMB Windows file sharing because the user is grayed-out. If you have not already done so, read through the getting help section. I’ve just tested with High Sierra 10.13.0 version 17A365 and Windows Server 2016 and the issue seems to be resolved. Seitdem gibt es vor allem beim Zugriff auf SMB2-Freigaben unterschiedliche Probleme. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. These files opened in Read only mode are not an issue on a server running a Unix-type operating system. • Avoid granting Full Control permissions to regular users. macOS Beta Asked by michis_0806 Copy to clipboard. Synology NAS’s appears they could support multiple SMB versions and configurations. This fix also applies to Mac OS X 10.11 El Capitan. While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). Eventually we were able to narrow it down enough to be able to consistently duplicate what they were seeing. We are doing some testing and will reply back with more details, but according to discussion with Apple “there were a number of factors that worked around the behavior that could contribute to being unable to reproduce the issue”. But you can make adjustments to optimize SMB browsing in enterprise environments. Ugh! It’s the thousands of Read only file handles that’s causing these problems. The last major holdout is files are held once closed for ~20 minutes. It doesn’t forcibly remove it from existing accounts, but if you turn it off, you can’t turn it back on. @richard.glaser, 2. I deleted “com.apple.frameworks.diskimages.diuiagent.plist”, restarted, and the problem has gone away. Click on ‘, Now you have to type in the newly generated local password from step 3 and click on ‘. • Flat permissions across the entire share Disable client signing on the client end: How to Fix It In One Command Copied to Clipboard. Can you try disabling notifications in the nsmb.conf file and let me know if Finder’s behavior changes? Copyright © 2012 - 2020 miapple.me™ - Tech.Blog. Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. After recently upgrading to OS X 10.11.5, I noticed some SMB file transfers were taking a lot longer than usual. If you want to add an existing user for SMB file sharing open ‘Options…‘ for selecting and activating the user. We just experienced similar problems when upgrading from OSX v 10.9.5 to OSX v 10.11.6 etc. I was able to track it down to a corrupted preference file. The big issue for us though is the file renaming and password required, enter the password, and still will not let us rename. The reason for this is that you got the same password for both your iCloud account and your mac (local password). We also see some files that are opened with Write + Read access – this is to be expected when people are working off the server. Have observed through windows open file utility that when a user traverses into a directory the directory considered locked but when they back out it indeed unlocks right away thus allowing folder naming and deleting capability. Still ask for admin password, or it will not also allow you to delete/save on the server. We need 2 cookies to store this setting. Mount the SMB share and reproduce the issue, 5. If so, great. I had a few questions regarding the behavior on 10.13: 1. In macOS 10.13.4 and later, packet signing is off by default. For SMB windows file sharing, you need to select a user for activation. Fortunately, there are ways to mitigate this problem. But, if you post details of your Synology model and SMB configuration I can add it onto the AppleCare Enterprise problem ticket. Radar Number: 34441886, Open Radar Have you tried contacting Synology technical support about it? Unless there is a specific nsmb.conf setting to which Im not aware. Otherwise, stay tuned. sudo sysctl -w net.smb.fs.loglevel=15, 3. When prompted for a password, enter the one for your administrator account. We have seen the same behavior on Nasuni (https://www.nasuni.com) caching servers. If you still are seeing the issue, please comment back with details on your SMB server configuration. Hi Daniel, where did your find the locations for “com.apple.frameworks.diskimages.diuiagent.plist” please? You can read about our cookies and privacy settings in detail on our Privacy Policy Page. I will need you to provide more details. I will let you know what additional data they request. Under macOS Mojave, High Sierra, Sierra, El Capitan or Yosemite, users should use SMB 2 or SMB 3 as protocols to connect to the server. Enjoy the biggest Safari update ever. We are again running a WS 2016 SMB3 fileserver for our mac clients in production. it’s containing folder). Thanks Richard, I’ll be keeping a close on this thread. We have been informed this is an Apple issue, but we have no timeline to share for a fix. Ive tested this by using spacebar preview and observing server side the file unlocked after this amount of time. I experienced no issues on my own Mac which runs Mojave client (upgraded from Sierra to High Sierra and then to Mojave) and therefore I were not suspicious at first. This may also affect the behavior you are describing with column view, so if it does resolve the file locking behavior you may want to test that as well. Here is the Microsoft Case number: 115110913354757. I’ve tried doing saves locally and then moving them to where they need to be on the shared drives when complete, and get the same errors. We are moving all endpoints to be macOS 10.14.3 (or latest). /etc/nsmb.conf ) until you can deploy macOS Mojave? Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. Finally, the user activated for SMB windows file sharing on your Mac. Also I have enabled VFS objects of fruit, catia and ea_support = yes in the share configuration itself and things are much more smooth now. I guess it’s slightly more reliable. macOS 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. Not the ideal solution, but it does work. This seems to be the cause of the problem. Experience Mac to the fullest with a refined new design. macOS: Fixing SMB Windows File Sharing Not Working On Mac https://t.co/okldOFv43J https://t.co/xV0AhYfJe5, FIXED – Had this issue today after updating work machine – macOS: SMB Windows FileSharing Not Working @appletalk_au https://t.co/3zmDG2H9dr. Here are the release dates: 10.14.5 – May 13, 2019 10.14.6 – July 22, 2019. We’ve notified Apple and Microsoft about the issue. With ours and others testing, it appears it is fixed. Did Synology offer any advice? Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. If you don’t have access, you should try to get it, but if not, try the final release and let us know your experience. Any fix yet? I just moved to MacOS with an M1 Mac Mini and through the Mac I cannot access an smb off my router usb port. The bug seems specific to non-Apple SMB shares (we see it with Microsoft Server 2012r2), we can’t replicate it with OS X Server SMB shares. First, and both crudest and simplest, is to force your Mavericks Mac to use SMB instead of SMB2. We hope Mac OS 10.13 High Sierra will include it. Now if I can just keep Chrome and Safari from randomly crashing . I had bound the server to an AD, and unbound it later. SMB always uses the RSS-capable network adapter over the non-RSS network adapter even when the RSS network adapter is slower. Then unmount and remount any SMB shares. What we have found is that working in list view mode instead of column view mode seems to alleviate the problem. This is a big problem, as Spotlight’s search functionality is not supported when Macs connect to NAS devices or Windows servers through SMB. Original rename issue appears resolved! # group: wheel The previous folder lockout issue appears to be resolved on 10.14.x. If anyone has any client side edits or otherwise would be interested to hear. 2. I can confirm that I’m seeing this issue on a Windows Server 2016 file server. How To Fix The macOS Catalina NAS Connection Failure. Mac OS X SMB Fix solution: SMBUp. Are you seeing this issue with applications that officially support opening/saving to network shares? Learn how your comment data is processed. If we then select the open files and force them to close on the server, everything starts working again (until the open files build up and build up). Reversing The Change I know that our sys admins have opened this with Apple (I do not have radar info), and I believe Nasuni has also opened a bug with Apple. For example: By continuing to browse the site, you are agreeing to our use of cookies. I am encountering this same issue on High Sierra (10.13). It fixed my problem. Also having permissions issues saving Photoshop documents (and in other apps too). Mac Bug Connecting to Non-Apple SMB Shares, https://apple.lib.utah.edu/wp-content/uploads/sites/9/2016/02/bug_demo_720p.mp4, https://openradar.appspot.com/radar?id=6119440361979904, https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html, https://macadmins.slack.com/team/U09H7JPPE, https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4, https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Marriott Library - Apple ITS | Google Chrome for Kiosks Posted to GitHub, Episode 158: Bradley Chambers and Apple @ Work – Mac Admins Podcast, Mac Managers Meeting – Directions – 1705A, Episode 157: Justin Esgar and ACEs – Mac Admins Podcast, Simple Certificate Enrollment Protocol (SCEP). group@:rwxp–aARWcCos:——I:allow By default the file does not exist on a fresh install of OS X/macOS. The folders that can’t be renamed can be sisters of renameable folders within the same family of folders, or even subfolders within a renameable folder. I have now figured out the cause of the problem in my case. The instructions in this article apply to macOS 10.13.3 and earlier. Turn off packet signing for SMB 2 and SMB 3 connections Sometimes, you cannot select the user because the user is grayed out. We didn’t test against Synology, but a Microsoft Server 2012r2 and Qumulo which is a scale-out NAS http://qumulo.com/. Back us with money using Gee Are's PayPal.Me link. macOS Finder has been notoriously slow handling some Samba file shares, and Synology users are well aware of this.. Fixing SMB Windows file sharing not working_user grayed out. sudo sysctl -w net.smb.fs.loglevel=0. SMB1 scheint zwar weniger betroffen zu sein, ganz problemfrei ist es scheinbar ebenfalls nicht. Can create files from Mac, but can’t delete it off the server from Mac or even Windows.