Every time I. type it. I got the similar issue after the upgrade. My advise is NOT to attempt to transfer a pre Catalina user account onto these new machine, as it will kill then! I use a 2019 MacBook Pro 16″ with BigSur 11.0.1. two of my work colleagues have the same device and it works for them without any problems with my SSDs. It will ‘show’ my printer (so it knows it’s there), but then I get an error message. I say “CrApple”. These 2 faulty parts are Logic board and Flash storage. Anyone else had this issue? If you are seeing a one of these issues, feel free leave a comment below. I am not touching or clicking on anything. Bummer. Pretty obvious that Apple isn’t focused on the professional user anymore. The new syntax is currently the default in the Insider Fast and Insider Slow update channels. Without warning it just shuts off. I’m having the exact same issues.. Any updates on your situation?? Users started to report download issues when trying to get Big Sur. I took to geek squad and they had no idea what’s going on. First ensure you have a good backup. Unbootable computer. That action appears to have improved the speed of Spotlight searching, which was expected. Primary issues with my 2018 MacBook Pro at this point with Big Sur: 1. iMessages now won’t always open and requires a system reboot to start. If so, how did you get it back? In the absence of this consent, Microsoft Defender for Endpoint is not able to fully protect your device. 47:65GB free space seems to be insufficient space!! – I’m not getting some text messages, and messages aren’t syncing between cpu and Messages download and install it, then in Applications folder you’ll have “install macOS Big Sur” file , so If this works reboot again to see if you still get stuck. Nothing seems to have any relation. Currently I am running it in “Safe” mode. For the MacBook Pro 13″ Patched Sur, I will have a video out as soon as macOS Big Sur 11.1 hits and the update is tested. To back up to a network drive on Windows, it must first be mapped to a letter: Map a network drive - official Microsoft guide I have the problem #2 (stuck progress bar after automatic upgrade to OS big sur) First time I tried to download it gave me some sort of error so I left it alone for a few days. Wait for a Service Program that will cover this issue. Safari also very unstable, and my Bluetooth mouse has a habit of disconnecting and crashing the system at the same time. Apple might “officially” say that, but I don’t believe for one second that they don’t read posts and comments on other Apple related forum websites such as this one and MacRumors. I’m not the most tech savvy, so not sure what the fix is or if it really is something that 11.1 messed up. It’s so slow I can’t do zoom and anything else at the same time. Issue here is it does not look like a continuation of previous installation process. It worked in the end though. Wait! Anyone know how to fix this? 4. This topic might apply to both Microsoft Defender for Endpoint and Microsoft 365 Defender. Tried removing external displays, disabled File vault, disabled Energy Saver preferences, reset Bluetooth, wiped Keychain. So far the only issue that I have is that Apple calendar will no longer allow you to snooze an event for longer than the default 5 minutes. If I try from Recovery Drive the Progress bar makes it to around 12 minutes left and then boots to startup disk. This issue started around 2:00PM CST on Big Sur Launch Day. Had I known I probably would have waited. Something similar happens on my 2018 Mac Mini. New battery. In my option, this issue is 100% on Apple to fix for users. So, essentially, If you didn’t buy applecare and you’re having this issue: either stick with catalina or be prepared to shell out $448 for the new logic board. The download will take around 6 hours and afterwards it does not install it, jus reboots and goes on like normal. Everyone just focuses on quantity instead of quality. Cheers I’m getting exasperated here. One is a 27″ 2019, the other is a 27″ 2020 iMac. Apple so far is saying that you will need to replace the logic board. Thanks Mr. Macintosh for your clarity on the issues, and alway enjoy your posts and recommendations for helping folks move forward. I am having issues with two iMacs. Both seem to install OK, but will not reboot. After escalating, they said that it IS a known issue, and that the engineers were working on it. Disappointing! 1. I updated my 2o19 Macbook Air and I’m no longer able to use more than 1 external screen. The load bar doesn’t get any further no matter if I leave it for 2-3 hours or 5-6 hours. Since I took Big Sur as an occasion to rebuild my system to get rid of old burdens, so my system is relatively fresh. If you can’t unlock settings in System Preferences If System Preferences doesn’t accept a valid administrator password when you click the lock to make changes, try these solutions. Messages aren’t sent to the group, but to individual recipients. Are there any fixes for this? 2.13.3) on the other MacBook Air (M1) and the USB-c charging cable delivered with the machine, proofed futile. (I can log in to the admin account but then infinite loop hell starts all over again). After 2 hours on chat and phone calls, I’m told I have a late 2013 that is not really a late 2013. Also keyboard lag whenever there was a space to type into like at login or when filling out forms in Acrobat or online. It has reduced the battery life of my MacBook Air by at least 60%. The first time i plug it in it works without problems, after plugging it in again it doesn’t work until i restart the computer. It does make me start to consider moving back to Windows PC’s just for the better upgrades and flexible hardware choices. You can also use it to convert native PDF forms to Microsoft Word documents. Terrible OS with all the symptoms listed by others and more. Apple Silicon M1 Full macOS Restore IPSW Firmware Files Database. I assume that you’re in the US. This issue is not your fault. I see the text in the print preview, every time, but it will not go through to the printer. Question: can I download BS11 and install later or will it automatically start the installation? Upgraded to Big Sur and have now lost the snooze function in Calendar. What this will do is download the entire InstallAssistant.pkg file. That eco-wannabe approach only confirms my statement. Inside the Box is my version of Quicken and several proprietary microsoft programs so I need to make this work. An additional 5.29gb is required.” I’m so over it. They want $ 500 just to send it in to look at to repair. 5. I tried restarting both the computer and the printer… and nothing. This is really amazing and scary. I’ve never had this problem until now. It actually obliterated one message which I had read on my iPad hours before updating to Big Sur on my Mac. Lots of hiccups in the GUI but no major problems. I have same model same thing but cant get mine to reboot how did you manage it, Try a reboot then hold command and R. You should get a black screen and an option to choose between the installer disk and hard disk. Attempting to back up presently and reinstall the OS fresh. I connect the MBP to a late 2012 iMac running High Sierra, in Target Display Mode, for a larger monitor. Ask to escalate the issue. It won’t recognize the dvd/cd burner, the sound output is not putting any signal to the external speakers, can’t find my mp3 files, won’t play nice with my eBay biz and it’s slower than molasses in January. I woke up yesterday to start paperwork for my wife’s business she owns. i had problems to update to the latest OS-version. The base CPU load was always around 20% because there was always something going on in the background, and that kept the CPU from running at its optimal low and energy-efficient power states for any significant length of time. Addressed an issue that impacts the ability of some users to upgrade to macOS Catalina when real-time protection is enabled. See if it allows you to boot. Everything is gone….and it’s not on the cloud either – that was the first place I checked. So, maybe I’ll have a fully functional MBP in 10 days or so? I’m looking at ordering a PC or Chromebook for a secondary machine. Macbook Pro 2015, eveything works well with original OS until I upgrade it to Big Sur, it becomes bricks after the reboot, nothing shows on the screen except the apple logo on the top, the Apple Supports have no idea after one and a half hour call, they ask me to bring it to the store but unfortunately the stores only support online appointment due to the COVID, while in next few weeks there is no available service on any store near by. Sorry, in my last post, the correct link is: I can open in safe boot, but that does not solve problem. Then tried upgrade to Big Sur from the clean install of Yosemite. I’m up to 14 hours in one-on-one Apple Care ‘support’ (all but one of which has left me with additional problem)sand my machine has been into the Apple Store three times for diagnostics. MacOS Sierra v10.12 (previously OS X), macOS High Sierra v10.13, macOS Mojave v10.14, macOS Catalina v10.15, 2 GB Available Space, Internet Access: Minimum System Requirements : Windows 10, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, Internet connection, USB port, Internet Explorer Decide I’ll upgrade to Big Sur as it came with Catalina. My guess is massive hard drive restructuring and indexing. Surely the law must protect you. Beginning with this version, by default, applications are not able to access certain locations on disk (such as Documents, Downloads, Desktop, etc.) If the progress bar still comes up your problem might be something else. The Apple Thunderbolt display camera connected to my MacMini 2014 has disappeared. Works on my iPad keyboard and older versions of MacOS. I use a Magic Mouse via bluetooth, so wondered whether it may be dust, or uneven surface etc, but it’s happening too frequently, and wasn’t happening pre Big Sur. Sticking with Catalina for the foreseeable future until these boards report that everything has been cleaned up. Sometimes ‘stickiness’ scrolling in, e.g., iNews, which wasn’t present before upgrade. Regards I have no answer either. I can down load the installer without any issues but when I attempt to install I get an error reported – there is insufficient free disc space. https://mrmacintosh.com/reinstalling-big-sur-on-apple-silicon-macs-with-11-0-20a2411-error/. What’s New in the macOS Big Sur 11.1 Update 20C69? After that it went back to not working! I just updated my OS to 11.1 and now my macMail will not send mail. What’s New? Received the one minute remaining with a completed task bar that stayed for four hours. Was never a good camera but now totally dysfunctional. [Andrew Orr] [Andrew Orr] smb-vuln-cve-2017-7494 detects a remote code execution vulnerability affecting Samba versions 3.5.0 and greater with writable shares. They are still shit but a little less shit that Apple support. They said they would reach out to the engineering team and get back. Having same problems with Mail, it is almost useless with all the work arounds needed just to find and read messages. Sometimes there are outlines on the page but NO TEXT!!! What do I do? MAC HD Data : APFS Data Volume macOS 11.1 (20CC69) When will an update be released to fix this?! Tried an in place update iMac mid-2014 from High Sierra. Despite a slow start, Apple Pay has gained traction in the American consumer economy. I have been using Apple products since near day one and hugh supporter and buyer of the brand – but the BS experience has left me very cold indeed. I have encountered problem in printing my documents after updating to Big Sur. It will not print any text! They say “Apple”. MacOS Sierra v10.12 (previously OS X), macOS High Sierra v10.13, macOS Mojave v10.14, macOS Catalina v10.15, 2 GB Available Space, Internet Access. Thanks for the info. I am seriously disappointed. 1) Half-way in the download (about 6 of 12 GB), the OS Software Update wants to reboot … I delayed the reboot to finish the download. Well glad I did as used it as I used it to put new mbp into target mode. Your email address will not be published. Rachel. ALL MY PAID PROGRAMS ARE GONE!!! I installed Big Sur on my 2019 16″ MacBook Pro, 2.4GHz 8-Core Intel Core i9. If so kill the process then check system performance. https://feedbackassistant.apple.com/ Spoke to Apple support twice on phone for hours and they have no idea. I’ve got the mid-2010 mac mini running as a replacement while the 2018 is out for service. Seems to be their are flaws in this beta testing much like Microsoft experience with its Insider program. Sometimes the install process takes time. And it seems to be slow. YouTube Video UC7FRPWLwRlhORhFHHywfqAg_Qcu9o4qz2Ls, support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac, diegor’s comment from discussion "Black screen while upgrading to BigSur 11.0.1 beta", reddit.com/r/MacOS/comments/jue7n5/big_sur_update_bricked_mid2014_13_mbp/, forums.macrumors.com/threads/macos-big-sur-update-bricking-some-older-macbook-pro-models.2268438/, https://mrmacintosh.com/big-sur-upgrade-not-enough-hd-space-serious-issue-possible-data-loss/, https://support.hp.com/us-en/document/c06960563, https://support.apple.com/en-kw/guide/apple-configurator-2/apdebea5be51/mac, http://swcdn.apple.com/content/downloads/35/61/001-77425-A_U0QWFSQBB6/3v38yvyhhg8zn9l7aj9nr4pqemhqhbvlq1/InstallAssistant.pkg, Mr. Macintosh – Your one stop destination for all things Apple IT, #MacAdmins and #MacSupport. Really? Now, several issues have popped up: Use a USB installer with Big Sur 11.0.1 to reinstall macOS. Both machines I use for work purposes. I have a similar problem with a Thunderbolt display. Is it time to dump Apple and go back to PC?? Chissaa…. .. … If so something installed on your mac is causing this issue. So they said they have to change board which is $700. 4. macOS 10.15 (Catalina) contains new security and privacy enhancements. My MacBook Air mid 2013 is eligible for Big Sur 11 and I want to download it but install it later. A real PITA pain in the A_ _. my app store does not work. My MacBookAir was upgraded to Big Sur but the computer has been s-l-o-w as others have reported. wouldn’t load the page. simple update 11.2.1 and all of my desktop folders and items disappeared. so what now? It is impossible to recover or access the “bricked” Macintosh HD – Data partition, and it won’t recognise my admin password and FileVault’s Recovery Key, which means this partition is bricked and therefore the entire Catalina OS is also inaccessible —> full wipe and new reinstall is the only option. Hi Brian. Anyways, all of this caused me to erase everything, reload Catalina and re-migrate my old MBP and basically start over. I luckily still have my faulty mbp!! Any solutions for this mess? A complete history of past releases can be found here. I wouldn’t have updated if I were not prompted to do so and did not realize what a buggy piece of crock this was until too late. Required fields are marked *. Thank you! I have a 2019 Mac Pro 512 GB 16 core OSX 10.15.7. Your email address will not be published. Please explain! Well they got $1600 out of me. back after 30 years. Big Sur Upgrade Not Enough Free Space Boot Loop FIX [DEEP DIVE] Full report & Detailed Instructions! Also keep getting a notice that says: There was a problem connecting to the server. My issue is with two 27′ iMacs not able to be updated from el Capitan to Big Sur. On top of that, I have typing lag and lag when switching desktops. 5. Cannot do any time machine backups. I updated to mac OS Big Sur 11.0.1 and now my computer will not connect to the Canon copier/printers at my school. Please don’t leave us hanging…. Upgraded 3 months ago and currently on Big Sur 11.2. Then reboot, test applications and printing, then presuming all is well— use Carbon Copy Cloner or SuperDuper to place it all on the internal drive. Thanks! I have disabled SIP and startup security. the periods. and delete. In fact, the update made my MacBook Pro like a brand new computer from the store. Then I can reload my computer. When I remove the installer and the free disc space is down to 34GB but after a restart, the free disc space is back to 47GB. In this mode the Mac will NOT respond to any startup keyboard commands. I have a 2015 Imac with 1Tb hard drive, with 890 Gb available, I have tried to dowload Big Sur 6 times and get the same error after its updated and ready to install. 2019 MacBook Air; installed new system yesterday and now the battery life is AWFUL. Jason, you described my problem exactly. I have same problem. Finally get into safe mode and my original 500G SSD not recognized anymore…wtf? The mechanism for granting this consent depends on how you deployed Microsoft Defender for Endpoint: Resources for Microsoft Defender for Endpoint for Mac, specify the number of days to retain items in the scan history, specify the maximum number of items in the scan history, product onboarding experience for Intune users. Extended mdatp diagnostic create with a new parameter (--path [directory]) that allows the diagnostic logs to be saved to a different directory, Added new fields to the output of mdatp --health for checking the status of passive mode and the EDR group ID. Any suggests on how to speed the effer up? Failing that contact the app vendors themselves. Not sure if anyone has experienced a similar issue. They said it cannot be OS system even though it works in safe boot and with external monitor. Even recovering the harddisk doesn’t work because it doesn’t recognize my computer password! The prog bar stuck at 40% for 2 1/2 hours [while messaging less than a minute left] then jumped to 90% where it has been for a 1/2 hour. When i got a tip to start computer in safe mode, the installation got 100% and i had 11.1 installed. So I haven’t lost it all (maybe because I made that file last night) but it’s inconvenient not to be able to easily access it. though I should be thankful in light of the horrorshow stories showing up here. My older mini (2014), however, has been a nightmare. I have lost hours of work. I convert the Pages doc into a PDF and it prints a blank page. Rebooted the MBP, voila, running Big Sur 11.01, no big probs except mailboxes and occasional odd results from Disk Utility. My problem is with external displays. What’s New in macOS Big Sur 11.1 RC Release Candidate (20C69)? This updated has made me less productive, because I usually run a dual screen, so I can look at multiple spreadsheets at once. I found out that I could connect audio through Zoom if I connect an accessory (Bluetooth / wired) after which I can use Internal Speakers for Input and Output but it still throws me an error without the accessories. I have reinstalled Bi Sur maybe 5 times. Absolute FAIL, down loaded and installed Big Sur on my Imac everything looked good until i shut down for the night If it doesn’t, the whole MBP reboots and takes about 5 full minutes to become functional again upon starting up apps. After their house was vandalized, long-time Slashdot reader lsllll needs some help finding a battery-powered, wifi-enabled camera that can dump motion-detected videos to a local server: There are some nice cameras out there that'll work for nearly 5 months off a rechargeable battery. I upgraded from Catalina to Big Sur on my 2019 Mac mini but found that the text seemed overall smaller and harder to read with my older eyes. We are also looking for a PC now. But loaded with the new OS. It’s possible that spotlight search is currently indexing and can take some time. Upgraded to Big Sur but now several programs either run extremely slow or not at all, is it possible to go back to the Catalina version if so how, I am only a novice. Notify me of follow-up comments by email. is to make a startup disk and try that out, but then you need another MacBook…. I have a 2018 Macbook Pro 2.6 15″ and updated to Big Sur from Catalina. Here in the UK I had to write a formal registered letter of complaint before I could get access to them!!! Same here with Brother HL-2130. Previously, the status menu icon was displaying a warning or error state, even though the product settings were managed by the administrator, User interface improvements to differentiate exclusions that are managed by the IT administrator versus exclusions defined by the local user, Improved CPU utilization during on-demand scans, Addressed a performance regression introduced in version, Addressed a kernel panic that occurred sometimes when accessing SMB file shares, Improvements to quick scan logic to significantly reduce the number of scanned files, Improvements around compatibility with Time Machine, Added the ability to trigger antivirus scans from the macOS contextual menu. Spoken to several senior agents for hours today, nothing works. I am supposed to be WORKING right now…but wait..the “new and improved” Big Sur operating system DOWNgrade has screwed everything up …that was working just fine, thank you very much. System Preferences/Security & Privacy/UnLock/Advanced/Lockout after ??? My screen disappears – in the middle of Netflix, in the middle of FaceTime, it just folds up into the top, kind of under the menu bar. That’s awesome! I bought the MacBook Pro 16″ in October sold my old one and moved everything from a Time Machine copy over and everything worked fine then I had som issues with logging in on my Apple ID and called the support for help, I could only log in on my phone. PornoTube en francais Half the addresses from lists are missing. After downloading Big Sur 11.0.1 on my 2017 iMac…my iMac has become v e r y s l o w . Bummed!! Worked prior to update. So it’s good to hear it has worked for you on the same MBP as I have. Battery now dramatically compromised. I agree. Used the 11.1 upgrade when it appeared, via the USB micropatcher, Apple won’t recognize this as a hardware defect because “nobody else is reporting it”. They stopped dead right after the button pressed to choose the update process. I’m very frustrated. Mail is missing junk mailbox … Wonderful experience. The SSD then shows a “macOS Install Data”. installation got stuck after around 40%, and i had to redo that three times. However, I still don’t have access to the Thunderbolt’s Audio or Webcam. I downloaded the latest drivers from the dell website which said Big Sur was supported. Maybe just wait for a Apple repair program. After the Big Sur update of 11.0.1, It is not detecting the displays. The issue is that some Apple CDN servers are malfunctioning, the only working ip is 17.253.55.201 3) Likely related to the WindowsServer issue: The mouse arrow will vanish without a trace–usually when moving it from one monitor to the other. This will also leave you in an upgrade install loop. Booked for service later this week. I wanted to downgrade back to Catalina, but since Big Sur I can’t load previous versions of Time machine! Be polite. I’ve got the same issue on my 2018 Mac Mini. Surprising how great this thing still is. anyway, it is fucked…. This warning is caused by slow retrieval of hardware information. To boot in the morning, takes a couple of minutes….literally over 2 minutes to completely be ready to open Safari, or Mail, or…. I don’t want to give up as I’ve literally had the machine less than an afternoon. (iPhone & iPad appear to be fine). After reading this list, I am glad that it stopped and will stop trying to force it to install. If that fails then maybe we should all start bombarding them and the media with what they have done to us and discouraging people to buy their products. Big Suc err Big Sur downloaded but took the better part of four hours to install via the “Press and hold the on/off while holding the option key.” After having it “work” for a day, it is still boggy and sloggy and the whirling rainbow disk of death displays with every complicated manueuver and i only have word, adobe, and one of safari/chrome/fire open. Install this package and it will put macOS Big Sur into your /Applications folder! then when i plug in the enclosure this process starts again but the ssd still doesn’t show up. The process keeps restarting even if it’s killed -9. I go over the issue in the article below. Battery life is much better now. What a POS! Enter your email address to subscribe to this blog and receive notifications of new posts by email. Example using Time Machine after 10 min 0f user inactivity a “Are you sure you want to quit all applications and log out now?” 60 sec. Obviously, I have sent in many crash reports and also logged my issues with Support. I can’t delete old text. My late 2015 MacBook Pro(Retina) is bricked after updating to Big Sur. Anyone else having this issue? Level level two, and three support people are the ones you can get this done. What should you do if this issue happens to you? If you need to downgrade, first uninstall the existing version and reconfigure your device, Other performance improvements & bug fixes, Addressed an issue where the product was sometimes not cleaning all files under, Reduced the CPU utilization of the product when Microsoft products are updated through Microsoft AutoUpdate, Added more controls for IT administrators around, When Full Disk Access is not enabled on the device, a warning is now displayed in the status menu. :/. mrmacintosh.com/big-sur-11-0-1-20b50-released-to-block-install-for-2013-14-13-mbpros/. This is so frustrating! How in the world could Apple allow such a buggy software upgrade to get out there, and then not respond swiftly when so many people have had issues with it? I spent 3 hours in the phone with apple support, 3 hours at geek squad and today 4 hours at apple genius store. Since upgrading to Big Sur, my isite camera no longer works. https://support.apple.com/en-kw/guide/apple-configurator-2/apdebea5be51/mac, “Humorously, the front LED is blinking morse code, S.O.S.”. Even correspondence with an apple support person did not help – I gave up after 90 minutes and got a feeling that they did not know what they were doing. The reason being that they had to replace my keyboard already when it failed one year ago. Most often with music playing (Music or Pandora via Safari or Chrome) but not always. It definitely will need a fix from within the OS. The problem occurs without anything on the HD other than OS11 – 7 shutdowns with error reports in 12 hours plus numerous shutdowns and freezes – no third party apps or user data involved. I do, however, subscribe to diplomacy and strongly suggest you initiate a dialog with Apple Support , if have not already done. And this has been my “Zoom” device…. In addition, surely apple running speech recognition on your computer is a privacy issue and something that should require user consent? Downloaded Big Sur on my 2015 MacBook Pro. I had an issue, and ended up downloading two copies of Big Sur – one is corrupt. The two issues I’ve run into, that were not present using the same equipment and machine prior to upgrading to Big Sur are: 1. Big Sur Internet Recovery Unavailable! Same result. It’s a different color every time I re-root and does not allow me to do anything. When they asked if I had heard of this issue, I said I read about it here, but they said they couldn’t use outside sources for reference. Hi, have you finally fixed that? In this situation, if this issue happens to your Mac it will be non responsive. Things happen! I would encourage all to start with Apple support in a civil chat, plan on moving forward to the nearest Apple store and encourage an extension of your original warranty. You can download the full macOS Big Sur installer directly from Apple’s servers via Safari. I cannot connect to zoom audio. Otherwise, have a great Thanksgiving day. This is the first time working with the camera since Big Sur. Dec 3 21:02:21 laurels-Mac-Pro-102 osishelperd[11584]: Calling: /usr/sbin/bless “–setBoot” “–verbose” “–folder” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer” “–file” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer/boot.efi” “–apfsdriver” “/private/tmp/apple_preboot_disk2s3/50D5076C-BD34-436C-B6DE-CD5694A78380/com.apple.installer/apfs.efi” “–label” “macOS Installer”. I read about several ‘fixes’ – the last ditch one being to unplug the computer, let it sit, plug it back in and restart. Hello, thank you for your site! Don’t give up! However, if I remove the display and let the Mac boot, once booted completely, I can attach the display and all is well. I hope for a soon update, which fixes this error, but maybe someone has a tip who had the same problem. The problem I find is that my Virtual Box software won’t open the application, stating that a kernel is not installed. Super frustrating – any way to get it to recognize and accept my printer??? Backup your data and perform a fresh install. Did you do a backup via time machine before the install? If they say it will cost you to fix the issue, ask for escalation. They’re usually able to get you up and running again after first authenticating you as the original purchaser. Windows: network locations must be mapped to a letter. Don’t do this install close to a deadline :-).